BUSINESS ANALYSIS · PROCESSES · DIGITALISATION & AI

Every company has a heartbeat.
Where does yours skip a beat?

ETTAI helps Belgian SMEs with business analysis, process improvement, digitalisation and AI. Duplicate entry, missed calls or late invoicing? Rachid Et-Taïbi examines your workflow and sets practical priorities for improvement.

Book a bottleneck call

Business diagnostic from €950 excl. VAT · One business location

Explore your bottleneck with the Pulse Check
Rachid Et-Taïbi
Rachid Et-TaïbiUnderstand processes. Involve people. Put improvements into practice.

Does this sound familiar?

  1. The same data in several systems
  2. Calls and follow-up squeezed between other tasks
  3. Work completed, invoice still waiting
  4. Administration dependent on one person
  5. Little visibility into lost time and its consequences
  6. Manually retyping paper job sheets and forms

THE BUSINESS DIAGNOSTIC

Business diagnostics for Belgian SMEs

Together, we choose the operational problem to examine. On site, I study how the work flows, what information is missing and where improvements are possible.

01

On-site analysis

Your workflow, the people involved and available figures within the agreed scope.

02

A practical report

Prioritised improvements with estimated impact, assumptions and considerations for implementation.

03

Discussion of the findings

We review the conclusions and identify sensible next steps for your business.

A fixed price based on your company size

1–20 employees

€950excl. VAT

21–50 employees

€1.450excl. VAT

51–100 employees

€2.450excl. VAT

101+ employees

On requestexcl. VAT

Prices apply to one business location. The scope is confirmed during the Bottleneck call.

The precise scope, timeline and payment terms are agreed before the assignment. Implementation is quoted separately.

Book a bottleneck call

Process improvement, digitalisation and AI

Process improvement

We examine handovers, duplicate entry, follow-up and invoicing. You receive priorities to organise work more effectively and reduce dependence on one person.

Digitalisation and automation

We identify where digital job sheets, connected data and automated follow-up could reduce manual work. Your existing workflow and the people using it are the starting point.

AI for SMEs

We assess useful applications of AI, such as handling incoming calls or processing information. Practical value, data protection, human oversight and fit with your workflow guide the choice.

The precise scope, timeline and payment terms are agreed before the assignment. Implementation is quoted separately.

THE PULSE CHECK

Estimate the impact of your operational issue.

Choose your bottleneck and answer a few focused questions. You immediately receive an indicative calculation and the price of your diagnostic.

Your inputs are calculated locally in your browser. No registration is required.

Your company’s pulse

Choose your issue and enter your figures below.…
How to read the colours

The rhythm and colour respond to your current figures below. Green indicates a smaller issue, orange a moderate issue and red a larger issue on our own scale. This is not an assessment of overall financial or operational health.

Our indicative scale: 0–33 green, 34–66 orange, 67–100 red. A higher score indicates more attention to the selected issue. These are design thresholds, not validated standards or industry averages. Your improvement target changes the estimated impact; the rhythm represents your current situation.

01 · Your business
This determines the price. We ask separately how many people perform the work being assessed.

FROM INSIGHT TO IMPLEMENTATION

How we work together.

01

Bottleneck call · 20 minutes

You explain the problem. We discuss the scope and whether a business diagnostic fits.

02

Paid business diagnostic

On-site analysis, a report with priorities and discussion of the findings.

03

Your next step

You decide what follows. Process improvement, digitalisation or AI can then be implemented under a separate quote.

PRACTICAL EXPERIENCE

Workflows addressed in practice.

These cases describe Rachid’s own project experience. Results are reported by ETTAI and have not been independently verified.

AERO SERVICES

From work order to invoice

Paper records and sign-offs replaced with Android apps, producing reports for invoicing.

Reported result: from up to 60 days to a maximum of 3 days between completed work and the invoice being sent.

JOIE DE VIVRE EXPO

A connected exhibitor process

Details, contract variants, electronic signatures and draft deposit invoices connected together.

Lana confirms that the automation saves her team 10 hours of work per week.

PEST CONTROL

Handling calls and booking appointments

A virtual secretary answers calls, provides prices and schedules appointments.

The business is now reachable by phone 24/7 in three languages for €100 per month. Previously, calls were answered only in French during weekday business hours when the secretary was available.

YOUR CONTACT

Rachid Et-Taïbi

I help Belgian SMEs understand and improve their day-to-day operations. I connect the shop floor with the figures and involve the people who use each process. Business analysis, process improvement, digitalisation and AI can then lead to practical action.

My experience connects sales, supply chain, business leadership, and financial and operational analysis. We can work in Dutch, French or English.

Also available: crisis management and interim leadership

Temporary operational leadership or support in an urgent business situation is discussed as a separate assignment.

Frequently asked questions about business diagnostics

What does ETTAI do for Belgian SMEs?

ETTAI supports Belgian SMEs with business analysis, process improvement, digitalisation and AI. Rachid Et-Taïbi examines an agreed operational issue and turns the findings into practical improvements.

How much does a business diagnostic cost?

The diagnostic costs €950 for 1–20 employees, €1,450 for 21–50 and €2,450 for 51–100, excluding VAT. For 101 or more employees, the price is on request. Prices cover one business location; the scope is confirmed during the Bottleneck call.

What does the diagnostic include?

Every diagnostic includes an on-site analysis, a report with prioritised improvements and a discussion of the findings. Estimated impact and assumptions are explained. The precise scope, timing and payment terms are agreed beforehand.

Does ETTAI implement the improvements?

Rachid can support the implementation of process improvements, digitalisation and AI. Implementation is quoted separately and is not included in the diagnostic price.

What does the Bottleneck call cost, and which languages are available?

The Bottleneck call has no charge and lasts 20 minutes. It is available in Dutch, French or English. We review your bottleneck, your figures and whether a diagnostic makes sense.

What does the Pulse Calculator measure?

The calculator produces an estimate locally in your browser from your inputs. Time savings, potentially avoidable expenses, revenue opportunities and released working capital remain separate. Its score is an internal attention index for one issue, not a validated assessment of overall business health.

THE NEXT STEP

Let’s discuss what is getting stuck.

In 20 minutes, we review your bottleneck and your figures. You leave with one concrete insight and know immediately whether a diagnostic makes sense.

Bottleneck call · 20 minutes

Pick a time

No charge. You decide afterwards whether to continue.

rachid@ettai.be · +32 499 227 666

How we handle your data